Contact Us: Email Safe Senders List

Updated: Wed 9 Sep 2020   Share: Share on facebookShare on TwitterShare on MySpaceShare by Email

Email communication from the school will be sent out via email addresses ending in @tbshs.org, @schools.ps-connect.cloud

Sometimes parents/carers have reported that they are not receiving messages, so we highly recommend that you add @tbshs.org, @schools.ps-connect.cloud to your trusted email addresses list on your email client. Please see the instructions further down the page.

New Year 7 Admissions

If you are currently involved in the admissions process for new Year 7, then these email addresses are likely to be sending you information:

ajos1@tbshs.org
alexia.kitching@tbshs.org
audra.williams@tbshs.org
transition@tbshs.org

New Year 12 Admissions

If you are currently involved in the admissions process for new Year 12, then these email addresses are likely to be sending you information:

ajos1@tbshs.org
fiona.price@tbshs.org
robert.stark@tbshs.org
sixthform@tbshs.org

Other Communications

Other communications are likely to be sent from:

office@tbshs.org
noreply@tbshs.org

MyEd App
Email communication including school reports sent from the MyEd App will be sent out via an email address ending in @schools.ps-connect.cloud which we recommend you to add to your trusted email addresses on your email client

 

Please see the instructions below for your relevant Email supplier:

Hotmail/Outlook.com

  1. Open your Hotmail account. Enter your password
  2. Click "Options". ...
  3. Click "Safe and blocked sender" under "Junk e-mail".
  4. Click "Safe senders"
  5. Enter "email address" (@tbshs.org, @schools.ps-connect.cloud)
  6. Click "Add to list".
  7. Check it's operational by seeing that all the right boxes are checked.

BT Internet/Yahoo

  1. From the Settings tab, select the Safe senders" folder and click on the Add button
  2. Add the email address (@tbshs.org, @schools.ps-connect.cloud) to mark as safe and click Save
  3. After a confirmation message the email address will be added to your list of safe senders
  4. To remove a safe sender you just need to click on the Delete button

Click here to visit the BT website regarding Anti Spam features

Gmail

  1. Select contacts from the options on the left side of the Gmail Inbox.
  2. Select Create Contact on the top menu.
  3. Enter the email address in the primary email box.
  4. Select Save.

If an email from SubAssistant is in the Spam folder, you can mark it Not Spam to whitelist it.

iCloud

  • On your iPhone, iPad, or iPod touch with iOS 7 or later, open the message in the Junk folder, tap the folder icon at the bottom, then tap Inbox to move the message.
  • On your Mac, select the message and click the Not Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.
  • At iCloud.com, select the message, then click Not Junk in the notification bar at the top of the message window. Or just drag the message to the Inbox in the sidebar.